Privacy Policy

Last Updated: 2/25/2025

At Biscuit Head Collective, LLC., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website biscuithead.co, use our services, or interact with our advertisements, including those powered by Meta Ads.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information from you, such as your name, email address, and other information when you:

  • Sign up for newsletters

  • Submit contact forms

  • Make purchases or donations

  • Register for an account

b. Non-Personal Information: We may collect non-personal information automatically when you visit our website, including:

  • Browser type and version

  • Device information (e.g., mobile or desktop)

  • IP address

  • Location data (if you permit access)

  • Referral sources

  • Pages visited and time spent on the site

c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather analytics. This helps us understand user behavior and improve our services. For example, we use Meta’s Facebook Pixel for advertising and retargeting, which tracks website actions such as clicks, page views, and purchases.

You can control cookies through your browser settings, but disabling cookies may affect certain features of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To personalize your experience on our website

  • To communicate with you (e.g., sending updates or promotions)

  • To process transactions (e.g., billing)

  • To provide customer support

  • To improve our website and services

  • To display relevant advertisements, including through Meta Ads, based on your interests and browsing behavior

  • To comply with legal obligations

Meta Ads and Retargeting: We use Meta Ads (Facebook and Instagram) to run targeted ads based on the information collected. Meta Ads uses tools like the Facebook Pixel to track user interactions on our website, enabling us to show ads to people who have visited our site or interacted with our content. Meta Ads may use the collected data to create user profiles for tailored ads.

3. Sharing of Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist with website hosting, payment processing, email communications, and advertising. These providers are contractually obligated to handle your data securely and only for the purposes for which it was shared.

  • Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

  • Meta Platforms: We may share non-personal, aggregated data with Meta (Facebook and Instagram) to optimize our advertising campaigns, but this data is anonymized and not directly tied to you.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access and request copies of your personal data

  • The right to correct or update your personal data

  • The right to request the deletion of your personal data

  • The right to opt-out of targeted advertising (e.g., via Meta Ads)

To exercise any of these rights, please contact us at [contact email].

6. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data rights, please contact us at:
Email: collective@biscuithead.co